Software and services
SRM Italy’s extensive customer services, backed by over 85 years’ experience in refrigeration compressors and the widest range of innovative quality products, ensures our customers obtain the optimum solution to their needs, maintaining it over time and at all times. The scope of our services covers all specific customer needs, with a dedicated commitment to meeting our users’ most varied requests.
We offer assistance, maintenance, repairs, spare parts, individual consultancy and training worldwide, with a highly personal approach and an extensive team of qualified expert technicians.
Selection software
The SRMTec support team, with 16 Fujian Snowman Group companies covering every continent and an extensive network of commercial partners and authorized Customer Service Centres, offers complete consultancy and after-sales support on a global scale. Find your local support partner, they are waiting to offer you the unique SRMTec customer support experience.
Customer assistance
We offer customer assistance worldwide, with qualified expert technicians and highly competent partners continuously trained directly by SRMTec, all fully prepared to offer every needed support to ensure your application operating optimally. We always stay close to our customers, wherever and whenever they may require our support.
SRMTec worldwide
The SRMTec support team, with 16 Fujian Snowman Group companies covering every continent and an extensive network of commercial partners and authorized Customer Service Centres, offers complete consultancy and after-sales support on a global scale. Find your local support partner, they are waiting to offer you the unique SRMTec customer support experience.
Training
We offer training in our dedicated training center in SRM Italy (Lonigo), featuring both classrooms and fully equipped technical hands-on labs, as well as directly in the field. Standard and personalised training formats cover aspects including maintenance, trouble shooting, applications, installation, industry practices and refrigerants application.
Original spare parts
SRMTec compressors are advanced and precision engineered, their long-term elevated performance can only be ensured by applying original SRMTec spare parts. We offer all spares, including spare parts kits, for current and previous ranges, including all RefComp compressors, with fast deliveries worldwide and multiple stocking warehouses globally.
Maintenance and repairs
Maintain your SRMTec compressor perfectly operative with our wide post-purchase support. Thanks to our Group society and our authorized assistance centres we offer refurbished compressors for previous and actual range, reparation, and maintenance services, original spare parts, worn parts and professional consultancy.
Compressori Refcomp
SRM Italy is your official partner all around the world for your RefComp compressors. With a wide access to all the RefComp compressors information, we can support your needs, with the original spare parts for every RefComp compressor, refurbished compressors, reparation, maintenance, and consultancy.
Personalized solutions
Our expert technicians, thanks to an individual focus, allow us to offer customized solutions to satisfy every request of our customer.
